Effective Date: September-05, 2024

ReadyHotGames Co., Ltd. (hereinafter referred to as the “Company”) complies with personal information protection related matters that information communication service providers must comply with in related laws such as the Personal Information Protection Act.

 

1. What is the personal information processing policy

The personal information processing policy provides information on the lifecycle of personal information, such as what personal information the company collects, how the collected information is used, with whom it is shared as needed, when and how the information is destroyed when the purpose of use has been achieved. provides.

In addition, we will inform you what rights users have regarding their personal information, how to exercise them, and who to contact and receive help to prevent damage in case of personal information infringement.

In this way, the personal information processing policy stipulates the relationship between the company and the user's rights and obligations in the game service and related services (hereinafter referred to as "service") provided by the company to the user, along with the life cycle of the user's personal information. It plays the role of guaranteeing the right to self-determination of personal information.

2. Personal information we collect

The company collects the following personal information.

- The user's nickname (name), member number, friend list, profile picture, CI (connection information), etc. used by the user in the service of the platform operator (eg Kakao, etc.) are provided by the platform operator, and the platform operator is provided with such information is provided to the company after obtaining consent to provide personal information in accordance with relevant laws at the time the user uses the service.

- In addition to the information provided by the platform operator, the company provides service use records, access logs, bad use records, communication company information, OS information and device information, locale information, advertising identifier, Collect (save) payment records.

- In addition, additional information may be collected when a user applies for an event held in the service, applies for a prize, or inquires about the use of the service. In this case, the company informs the user of the personal information collected, purpose of use, retention period, etc., and collects it after obtaining separate consent.

The company collects personal information in the following ways.

- Users' personal information is collected through service applications, written, fax, customer center consultation (telephone or e-mail), event application, provision from affiliates, and generated information collection tools.

3. Use of collected personal information

The company uses the collected personal information as follows.

- Personal information is used for the purpose of inviting friends, recommending friends, purchasing paid contents (items), paying or gifting, viewing game rankings, playing games with other users, and providing notification services necessary for service provision.

- Confirmation of intent to sign up or leave, identification and identification of users according to service use, prevention of acts that interfere with service operation and prevention of illegal use, preservation of records for dispute mediation, civil complaints, etc. We use personal information for processing, delivery of notices, etc.

- We use personal information to analyze service use records and statistics, provide customized services (including advertisements) accordingly, provide services according to demographic characteristics and display customized advertisements, develop/provide or update services, and provide event or advertising information. .

 

4. Provision and consignment of personal information

The company uses the user's personal information within the scope of the purpose of collection and use, and does not use or provide it beyond the scope without the user's prior consent. However, in the following cases, personal information may be used and provided with care.

- Before collecting or providing personal information, inform the user of who the partner to collect/provide, what information is required, and how long to keep it, and ask for consent. If the user does not consent, it will not be collected or provided.

- Information can be provided if there are special provisions in the relevant laws or if the investigation agency requests it in accordance with the procedures and methods set forth in the relevant laws for investigation purposes.

In order to provide professional customer support and service, the company entrusts the handling of personal information to an external company as follows. , prohibition of leakage of personal information and responsibilities in case of an accident are clearly stipulated.

5. Destruction of personal information

In principle, the company destroys the user's personal information without delay when the user withdraws from the service. However, if the user has separately consented to the storage period of personal information or if the relevant law stipulates the storage obligation for a certain period of time, it will be stored for that period and then destroyed without delay. In addition, in accordance with the Personal Information Protection Act, the personal information of users who have not used the service for one year is separately stored, and the separated personal information is stored for a period of time as stipulated by the relevant laws and then destroyed without delay.

The company destroys personal information in a way that cannot be restored or reproduced, for which the purpose of collection and use of personal information has been achieved, such as the user's withdrawal from service, termination of service, or arrival of storage period. In the case of printed materials that can be shredded, they are physically shredded or incinerated using a shredder to prevent recombination, and personal information stored in the form of electronic files is destroyed using a technical method that cannot be reproduced.

The following cases are stipulated by the relevant laws to keep personal information for a certain period of time. The company retains personal information for the period stipulated by relevant laws and does not use it for any purpose other than storage.

 

<Act on Consumer Protection in Electronic Commerce>

- Records on contract or subscription withdrawal: 5 years

- Records on payment and supply of goods: 5 years

- Records on consumer complaints or dispute handling: 3 years

 

<Protection of Communications Secrets Act>

- Access log: 3 months storage

 

6. Rights of users and legal representatives and how to exercise them

Users or legal representatives can view or modify personal information of themselves or children under the age of 14 through platform operators or app store operators at any time. In addition, in the environment settings of the service application, you can view the information provided by the platform operator to the company, and you can withdraw your consent to the collection and use of personal information by using “opt out”.

Correction (correction) of personal information of users or children under the age of 14 must be corrected using the member information correction function provided by the platform operator or app store operator, and correction of errors in personal information is requested. We do not use or provide personal information until it is completed.

 

7. Matters concerning the installation/operation and rejection of automatic personal information collection devices

The company does not use cookies to provide services.

<What is a cookie>

The company uses cookies that store and retrieve user information from time to time to provide personalized and customized services. Cookies are very small text files that the server used to run the website sends to the user's browser and are stored on the hard disk of the user's computer. Afterwards, when the user visits the website, the website server reads the contents of the cookie stored on the user's hard disk, maintains the user's preferences, and is used to provide customized services.

Cookies do not actively/automatically collect information that identifies individuals, and users can refuse to save or delete these cookies at any time. However, if you refuse to save cookies, you may not be able to use all or part of the service.

How to specify whether or not to allow cookie installation (in case of Internet Explorer) is as follows. Select “Internet Options” from the “Tools” menu ⇒ Click “Privacy tab” ⇒ Set the privacy level

8. Activities and Efforts to Protect Personal Information

The company is making the following efforts to prevent personal information from being lost, stolen, leaked, falsified, or damaged in processing users' personal information.
The company protects users' personal information safely through security functions in accordance with relevant laws and internal policies.
The company uses a vaccine program to take measures to prevent damage caused by computer viruses. Vaccine programs are regularly updated, and in the event of a sudden appearance of a virus, we apply it as soon as a vaccine is released to prevent invasion of personal information.
The company safely stores and manages users' personal information, and adopts a security system that can safely transmit personal information on the network.
The company uses a system that blocks intrusion from the outside to prevent leakage of personal information of users by hacking, etc., and constantly monitors intrusion from the outside.
The company establishes systematic standards for creating, changing, and accessing passwords to the database system that stores personal information and the system that processes personal information so that employees in charge can comply with them.
The company strictly limits employees who handle personal information to those who perform personal information management tasks and those who are unavoidable to handle personal information for business purposes, and trains employees in charge to ensure compliance with the personal information processing policy.

 

9. Personal Information Protection Officer Information

The company appoints the person in charge of personal information protection as follows to handle inquiries and complaints related to users' personal information.

 

[Personal information manager]

Name:

Affiliation and position:

Phone:

Email: 

 

If you need to report or consult about other personal information infringement, please contact the organizations below.

Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without an area code)

Supreme Prosecutor’s Office Cyber ​​Investigation Division ( www.spo.go.kr  / 1301 without area code)

National Police Agency Cyber ​​Security Bureau ( www.cyber.go.kr  / 182 without an area code)

Personal Information Dispute Mediation Committee ( www.kopico.go.kr/  1833-6972)

 

[Addendum]

1. When the company changes the personal information processing policy, the reason for the change and the effective date are specified and announced along with the current personal information processing policy on the official service blog from 7 days before the effective date to the effective date. However, if there is a significant change in the rights or obligations of the user, it will be notified at least 30 days in advance.

2. If the user does not explicitly express his or her intention to refuse, even though the company notifies the change in accordance with Paragraph 1 and announces that if the change is not expressed by the date of application of the change, it will be regarded as an expression of intention It is assumed that the user has agreed to the changes.

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This Privacy Policy is effective from September-05, 2024